To promote informed consumer choice by making available business performance information through the Scores on the Doors service to which the public has a right to access under Freedom of Information and other similar legislation.

• Providing consumer choice by making information available to which the public has a right of access.
• Encourage improved business standards through rewarding those businesses maintaining high standards and notifying the consumer of those that don't.
• Providing a full information service to businesses identifying potential problem premises in their portfolios and the monitoring of performance against competitors.